Web analytics is great for improving user experience, but it does not tell us if someone is using assistive technologies and how the website works for these users. Why is that information kept away from us? And are there other ways of doing this?
Without web analytics, we would have no idea of how the users actually use our website. The tools tell us almost everything about the users' devices and browsers, so we can for example know it works for desktop users and mobile users separately. But we do not know if the user is using assistive technologies. Why is this information kept away from us, and how can we know how our website works for users with disabilities?
Tom has tested a few methods and will share his experiences with you.
This session is held in 030 Eventloft - Grande