WHO THIS CONFERENCE IS FOR
Enterprise UX 2018 is for people who care about delivering great enterprise experiences—whether they work within an enterprise or for an enterprise software vendor.
That means mid- and senior-level UX practitioners and team leaders who are charged with researching and designing enterprise software and web sites. It also means product managers who know that research and design provide their products with a competitive edge. And it means engineers, developers, marketers, and decision-makers whose organizations stand to benefit when their employees and customers enjoy better experiences.
See presentations and videos from past conferences (2015, 2016, and 2017).
WHY ENTERPRISE UX
Enterprises—huge, distributed, complex businesses, government agencies, and other large organizations—account for an enormous portion of the global economy. Yet people who engage with enterprises—employees, customers, and managers—face experiences that are tedious, fragmented, complicated, and just plain awful, especially when compared with consumer-facing experiences. It’s time to right these wrongs.
Enterprise UX problems are uniquely wicked ones, with overwhelming challenges of scale, complexity, and distributed decision-making, all intertwined with organizational behavior. Rather than covering basic UX skills, Enterprise UX provides inspiration and models of success from leading organizations like IBM, GE, Salesforce, 18F, and SAP. We cover how UX is practiced in these enterprises, and how in turn UX is changing the way those enterprises work.
If you believe that enterprise experiences should offer the same degree of humanity, beauty, and delight that people have come to expect from consumer experiences, please be a part of the Enterprise UX conference. Subscribe to our mailing list and we’ll make sure you have all the details you’ll need about this year’s and future versions of the event.