Emma is a Design Research consultant, writer and speaker with close to two decades experience of leading projects and teams across design, user and market research both client-side and agency side.
She got her research chops at the BBC, before moving to UX Research when she co-founded Mark Boulton Design, a boutique design studio. At MBD, Emma managed research projects for international clients such as CERN, Shelter and Al Jazeera. Prior to becoming a consultant, Emma was a Research Director at Monotype after the acquisition of MBD in 2014.
Emma is a familiar voice in the UX community. Alongside MBD, she ran Five Simple Steps, a UX publishing business. More recently she has become an admin, organiser and spokesperson for the burgeoning Research Ops community.