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Office Management And Effective Administration Course - Upskill Development Institute

22nd to 26th February 2021

Kigali, Rwanda


In order to remain competent in the workplace administrators, office managers and secretaries need to be equipped with the relevant knowledge and skills. This five days effective office management and administrative training course identifies and examines the key components of the role and within each element builds up a range of approaches and techniques for operating an efficient office or support team.

Course Objectives

By the end of this course the participants will be able to:

o Prepare for and provide effective support in meetings, conferences, congresses, symposiums and seminars

o Conduct secretarial/administration work effectively

o Apply basic mind-mapping tools to translate ideas to effective written documents

o Develop an appropriate philosophy regarding the important role communication plays in administrative office management;

o Improve in dealing effectively with visitors, customers and colleagues

o Manage time better and work to meet deadlines

o Present ideas with impact and clarity

o Successfully negotiate and influence others


5 Days

Who Should Attend

This course targets Report writers, Administrators, Managers, Supervisors, Office staff, Front Desk Officers, Heads of departments, Officers, Senior Officers, Information and Publicity Officers.

Course Content Click on the link to view course content and our training schedule

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Get to know the organizer

  • Avatar of Upskill Development Institute

    Upskill Development Institute (@upskill-development-institute)

    lives in Nairobi Kenya

    We are provider of training, research and consultancy services to international organizations. We assist our clients to improve their skills and confident by offering the best possible solutions to enable them fulfil their objectives for a sustainable result. We strive to improve the quality and accessibility of the training by creating an environment that ensures successful learning from start to finish.

    Choosing an institution that supports your needs and understands your goals can be a challenge. We aim to eliminate this overwhelming process by providing you with high-quality solutions and courses that fully encompass the shifting tides of the different fields.